CMPLE Reviews

Cmple.com is a wholesaler and a retailer of custom cables and accessories for home theater and networking. The company started out in the basement of a house with a starting capital of $3000 and only two people managing the company. From the very beginning, in 2007, their goal has been to provide top quality cables at the most competitive prices possible in the marketplace. In a short time, they have become a leading importer distributor/wholesaler of cables, accessories, and connectivity products. In 2009, the company moved to a 15000 square-foot warehouse/showroom, where they implemented a new automated and computerized order processing system to ensure accuracy and efficiency. In 2011, they expanded their amenities by opening a second warehouse which provided them with an opportunity to significantly increase their product inventory. They now have a large volume of products in stock ready to be shipped at any minute. They are proud to offer high-quality products and prices that beat their competitors. They specialize in HDMI Cables and other Audio Video Accessories. They offer a wide range of products – Network Cat 5 & Cat 6, HDMI, SVGA, DVI, USB, FireWire, Speaker, Security — Fire alarm cables, video cables, audio cables, wall plates, and computer cables.

Cmple.com is a leading provider of high-quality cables, adapters, networking, TV wall mounts, wall plates, and bulk cables including HDMI, CAT5e, USB, fire alarm, and FireWire. The website offers a diverse range of products. The prices on the website vary depending on the product. For instance, some cables and wires are priced at $6.49. They also offer discounts at checkout for a limited time, such as $15 off all orders of $150 or more, $75 off all orders of $500 or more, and $200 off all orders of $1000 or more. These discounts are valid online and in-store but exclude clearance items and items on sale. Customer reviews indicate that the pricing of products and services is generally appreciated. However, it's important to note that the actual prices can change and it's best to check the website for the most accurate and up-to-date information.

At Cmple.com, they offer one of the most convenient return policies in the online business. You may return your purchase for ANY REASON within 60 days of receipt for an exchange or a refund of the purchase’s price excluding shipping charges. All products MUST be returned 100% complete, and contain ALL original boxes, packing materials, plastic caps, manuals, and all other accessories/documentation provided by the manufacturer or Cmple.com, Inc.

To initiate a return, you need to contact their Customer Service and provide them with the following information: original order number, the list of product(s) you are returning, the reason for your return, your name, and contact information. You then need to wrap the package carefully and return the product using your preferred shipping method to their Return Center address. It may take up to 7 business days to process your return after they receive your product.

Please note that a 15% restocking fee will be applied if an item is returned after the 60 day period or to Opened, Unused items within the 60 days period. Shipping Charges cannot be refunded. If they shipped you the wrong or defective item, you have the option of exchanging it for the correct item or returning it for a full refund. If an item has been installed and/or used, they are unable to accept a return because the item is no longer saleable. They recommend choosing a shipping method with a tracking service for any returns. Save your return tracking number, and if possible, email it to them so that they can track the return. It is important that you save the tracking number and insure the package you are returning in case any issues during transit occur.

Cmple.com uses UPS (United Parcel Service) and USPS (United States Postal Service) as their main shipping options. They guarantee that each order placed before 3:00 PM Eastern Standard Time will be shipped the same day. Once your order has been shipped, you will receive an email with confirmation and a tracking number. Here are the delivery times for different shipping methods:

• USPS First Class: 3-10 Business Days. This is not a delivery time guaranteed service.
• USPS Priority: 2-3 Business Days. This is not a delivery time guaranteed service.
• UPS Ground: 1-5 Business Days. This is not a delivery time guaranteed service.
• UPS 3 Day Select: 3 Business Days. This is a delivery time guaranteed service.
• UPS 2nd Day Air: 2 Business Days. This is a delivery time guaranteed service.
• UPS Next Day Air: 1 Business Day. This is a delivery time guaranteed service.

Please note that these times are for domestic shipping within the United States. For international shipping, you can choose your country of destination at checkout. They use the most trusted international courier companies to ensure your package arrives to your destination safely and securely.

Cmple.com is a wholesaler and retailer of custom cables and accessories for home theater and networking. They specialize in HDMI Cables and other Audio Video Accessories. They offer a wide range of products such as Network Cat 5 & Cat 6, HDMI, SVGA, DVI, USB, FireWire, Speaker, Security — Fire alarm cables, video cables, audio cables, wall plates, and computer cables. They also provide TV mounts and bulk cables including HDMI, CAT5e, USB, fire alarm, and FireWire. They are known for their high-quality cables, adapters, networking, TV wall mounts, wall plates, and bulk cables. They also offer 60 Days Money Back Easy Return, SSL Encrypted, Lifetime Warranty, and No Restocking Fee. They started out in the basement of a house with a starting capital of $3000 and only two people managing the company. In a short time, they have become a leading importer distributor/wholesaler of cables, accessories, and connectivity products. They now have a large volume of products in stock ready to be shipped at any minute.

Cmple.com accepts various payment methods. They accept American Express, VISA, Discover, MasterCard, and payments through PayPal. They do not accept wire transfers, personal or business checks, or Money Orders. If you choose to pay using your Credit/Debit Card, you can input your card information and proceed. If you choose to pay with your PayPal account, you will be redirected to the PayPal payment web page, where you will be asked to log in using your PayPal sign-in information.

In addition to these methods, Cmple.com also offers Net 30 Credit Terms for professionals. This allows businesses to buy now and pay 30 days later with 0% interest. To use this method, you need to complete a short application to get approved for Net 30 Credit Terms. Once approved, you can select Resolve as your payment method at checkout. You will receive an invoice and can pay online with 0% interest.

Cmple.com has a 60-day return policy. You may return your purchase for any reason within this period for an exchange or a refund of the purchase price, excluding shipping charges. All products must be returned 100% complete, containing all original boxes, packing materials, manuals, and other accessories provided by the manufacturer or Cmple.com, Inc. A 15% restocking fee will be applied if an item is returned after the 60-day period or if the item is opened but unused within the 60-day period. If the item has been used or installed, it cannot be returned as it is no longer saleable.

As for the shipping policy, Cmple.com uses UPS (United Parcel Service) and USPS (United States Postal Service) as their main shipping options. Shipping costs are determined by your order total, and certain items bear a shipping surcharge based on size and/or weight. They guarantee that each order placed before 3:00 PM Eastern Standard Time will be shipped the same day. Once your order has been shipped, you will receive an email with confirmation and a tracking number. For heavyweight or oversize orders, it is recommended to contact them at support@cmple.com for a discount shipping quote. They also offer worldwide shipping to nearly every country.

The contact information for Cmple.com is as follows:

• Address: 300 E Godfrey Ave, Door 11, Philadelphia, PA, 19120
• Phone Number: 347.587.6480
• Toll Free Number: 877.718.7575
• Fax Number: 347.587.6478
• Email:
• Customer Service Support: support@cmple.com
• Business Inquiries: sales@cmple.com

Their operating hours are Monday — Friday: 8am - 5pm and Saturday: 9am - 12pm. They are closed on Sundays.

To return an item to Cmple.com, follow these steps:

1. Contact Customer Service with your original order number, the list of product(s) you are returning, the reason for your return, your name, and contact information.
2. Wrap the package carefully. All returned products must be in original condition and packaging, otherwise, additional charges may be applied.
3. Include a copy of your original invoice and your contact information (email or phone number) with your return order. Also, include a brief note on the invoice if you have any additional information that you would like to provide.
4. Return the product using your preferred shipping method to their Return Center at 300 E Godfrey Ave, Door 11, Philadelphia, PA 19120, USA.
5. It may take up to 7 business days to process your return after they receive your product.

Please note that you may return your purchase for ANY REASON within 60 days of receipt for an exchange or a refund of the purchase’s price excluding shipping charges. No Restocking Fee will be applied if an item is returned within the 60 day period. A 15% restocking fee will be applied after the 60 day period. A 15% restocking fee will also be applied to Opened, Unused items within 60 days period. Shipping Charges cannot be refunded. If they shipped you the wrong or defective item, you have the option of exchanging it for the correct item or returning it for a full refund. Customers must confirm their eligibility for an exchange or refund with Customer Service before sending items back. If the item has been installed and/or used, they are unable to accept a return because the item is no longer saleable. They recommend choosing a shipping method with a tracking service for any returns. Save your return tracking number, and if possible, email it to them so that they can track the return. It is important that you save the tracking number and insure the package you are returning in case any issues during transit occur.